Terms of Service

Effective Date: April 20, 2026
Last Updated: April 20, 2026

These Terms of Service (“Terms”) are a legal agreement between you (“you” or “User”) and Eloquent Engine (“we,” “us,” or “our”) governing your access to and use of the Eloquent Engine platform at eloquentengine.com (“Service”). By creating an account or using the Service, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or organization, you represent and warrant that you have authority to bind that entity.

1. Description of Service

Eloquent Engine is a SaaS platform that provides AI-assisted content strategy, brand research, and long-form content generation. The Service uses artificial intelligence to produce content strategies, author personas, keyword analysis, and written articles tailored to your business.

2. Eligibility

You must be at least 18 years old to use the Service. The Service is intended for business use and is not directed to consumers for personal, family, or household purposes. By registering, you represent that you are using the Service for commercial or professional purposes.

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the accuracy of your account information.

3.2 Email Verification

A valid email address is required to generate content. Certain features are restricted until your email address has been verified.

3.3 One Trial Per Company Domain

To maintain fair access, we limit free trial accounts to one per company email domain. If a free trial already exists for your company’s domain, you will be directed to request an invitation from your team member who holds the existing account. This restriction does not apply to consumer email domains (Gmail, Yahoo, Outlook, etc.).

3.4 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at teams@eloquentengine.com if you suspect unauthorized access.

3.5 One Account Per User

You may not create multiple accounts to circumvent trial limits or abuse protections. We reserve the right to terminate duplicate accounts.

4. Subscription Plans and Billing

4.1 Plans

We offer the following subscription tiers:

PlanPriceProjectsGenerations
Free Trial14 days1 project1 content generation, 1 strategy run
Business$60/month1 project12 generations/month
Freelance Marketer$150/month5 projects30 generations/month
Agency$600/month25 projects150 generations/month

Annual plans are available at a discounted rate. Plan features and limits are subject to change with notice.

4.2 Billing

All paid subscriptions are billed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis at the start of each billing cycle. All fees are in US dollars and are non-refundable except as described in Section 4.5.

4.3 Generation Rollover

Paid plans include generation rollover: unused generation credits from a billing cycle carry forward to the next cycle as a credit. Trial generation credits do not roll over.

4.4 Trial Period

Your free trial begins on the date of account creation and expires after 14 days or when your trial generation limit is reached, whichever comes first. No credit card is required to begin a trial. At trial expiration, you must upgrade to a paid plan to continue generating content.

4.5 Cancellation and Refunds

You may cancel your subscription at any time from the Billing page in your account settings. Cancellation takes effect at the end of the current billing period — you retain access through the end of the period you have paid for. We do not offer prorated refunds for partial billing periods. If you believe you were charged in error, contact teams@eloquentengine.com within 30 days of the charge.

4.6 Failed Payments

If a payment fails, we will notify you and Stripe will automatically retry. If payment cannot be collected, your account may be downgraded or suspended until payment is resolved.

4.7 Price Changes

We reserve the right to change subscription pricing. We will provide at least 14 days’ notice of price increases via email. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

5. Acceptable Use

5.1 Permitted Use

You may use the Service and content generated through it for lawful commercial purposes, including publishing on your website, sharing with clients, and incorporating into your marketing materials.

5.2 Prohibited Conduct

You may not:

  • Use the Service for any unlawful purpose or in violation of any applicable law
  • Attempt to circumvent trial limits, rate limiting, or abuse protections
  • Create multiple accounts to obtain additional free trial access
  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Use automated scripts to access the Service beyond its intended API interfaces
  • Resell access to the Service or provide it as a white-label product without a written agreement with us
  • Generate content designed to defame, harass, or harm any individual or group
  • Generate content that constitutes spam, phishing, or intentional deception

5.3 Content Standards

You are solely responsible for the content you publish using material generated through the Service. You agree not to use generated content to make false factual claims, impersonate individuals or organizations, or violate the intellectual property rights of others.

6. AI-Generated Content

6.1 Nature of AI Output

The Service uses large language models to generate content. AI-generated content may contain inaccuracies, factual errors, outdated information, or outputs that require editorial review. You are responsible for reviewing, editing, and verifying all generated content before publication.

6.2 No Guarantee of Accuracy

We do not warrant that AI-generated content is accurate, complete, or suitable for any particular purpose. You should not rely on generated content as professional legal, medical, financial, or regulatory advice.

6.3 AI Detection

Our platform is designed to produce content with statistical properties that may reduce detection scores on AI content detection tools including GPTZero and ZeroGPT. However, we make no guarantee that generated content will pass any specific AI detection tool at any future point in time. AI detection tools are updated frequently, and detection outcomes may vary based on tool version, content type, and subsequent editing. You are responsible for any disclosures required by publishers, clients, or platforms regarding AI-assisted content.

6.4 No SEO Guarantees

We make no representations or guarantees regarding search engine rankings, organic traffic, or business outcomes resulting from content generated through the Service.

7. Intellectual Property

7.1 Content You Generate

Subject to your compliance with these Terms and payment of applicable fees, you own the content generated for you through the Service. We assign to you all right, title, and interest in AI-generated articles and strategies produced under your account.

7.2 License to Us

You grant us a limited, non-exclusive license to process, store, and use your account data, project information, and generated content solely to provide and improve the Service. We do not use your content to train AI models or share it with third parties except as necessary to deliver the Service.

7.3 Our Intellectual Property

The Eloquent Engine platform, including its software, design, methodology, and documentation, is owned by us and protected by intellectual property law. Nothing in these Terms grants you rights in our platform beyond the limited right to use the Service as described.

7.4 Third-Party Content

When the Service incorporates external data (search results, competitor analysis, SERP data), that data remains subject to the terms of the respective third-party providers. We are not responsible for the accuracy or availability of third-party data.

8. Third-Party Integrations

The Service integrates with third-party platforms including Google Search Console, Ahrefs, WordPress, and Stripe. Your use of these integrations is also subject to the terms and privacy policies of those third parties. We are not responsible for the practices, availability, or accuracy of third-party services.

Connecting a third-party integration authorizes us to access and use data from that service on your behalf for the purpose of providing the features you have requested. You may disconnect any integration at any time from your project settings.

9. Confidentiality

We will treat your business information, brand research, content strategies, and generated content as confidential and will not disclose it to third parties except as necessary to provide the Service or as required by law.

10. Termination

10.1 Termination by You

You may terminate your account at any time by canceling your subscription and contacting us to request account deletion. Your data will be deleted within 30 days of a deletion request.

10.2 Termination by Us

We reserve the right to suspend or terminate your account immediately if you:

  • Violate these Terms
  • Engage in fraudulent activity or abuse of the trial system
  • Fail to pay applicable fees after notice and opportunity to cure
  • Use the Service in a way that creates legal liability for us or harms other users

We will attempt to notify you before termination except where immediate action is necessary to protect the Service or other users.

10.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections 6, 7, 11, 12, 13, and 14 survive termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELOQUENT ENGINE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless Eloquent Engine and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) content you publish using the Service; (c) your violation of these Terms; or (d) your violation of any third-party rights.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Service that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in English. Each party bears its own attorneys’ fees. This arbitration clause does not apply to claims for injunctive relief or enforcement of intellectual property rights.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email at least 14 days before the changes take effect. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

16. Miscellaneous

  • Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Eloquent Engine regarding the Service.
  • Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
  • No Waiver. Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
  • Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force Majeure. We are not liable for delays or failures caused by circumstances beyond our reasonable control.

17. Contact

For questions about these Terms:

Eloquent Engine
Email: teams@eloquentengine.com
Website: eloquentengine.com

Solutions

Your Plan

Business $60/mo

Everything you need to publish with confidence.

  • 1 project
  • 12 articles/month
  • 1 strategy run/quarter
  • Generation rollover
  • Full data access
Start free trial Compare all plans
Freelance Marketer $150/mo

More clients. Same hours. Higher income.

  • 5 projects
  • 30 articles/month
  • 5 strategy runs/quarter
  • Generation rollover
  • Full data access
Start free trial Compare all plans
Agency $600/mo

Scale content across every client without scaling headcount.

  • 25 projects
  • 150 articles/month
  • 25 strategy runs/quarter
  • Unlimited team members
  • Generation rollover
  • Full data access
Start free trial Compare all plans